Edison Consult B.V. — Last updated: 31 October 2026

1. Introduction

This Privacy Policy describes how Edison Consult B.V., Address: Hoge Filterweg 584, Rotterdam, 3063KL, The Netherlands (“Edison Consult”, “we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website, make a purchase, or otherwise interact with us via https://www.drinksom.eu/ (the “Site”).

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch and EU data protection laws.

By using our Site or Services, you acknowledge that your personal data will be processed as described in this Privacy Policy.

2. What Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

a) Data you provide directly

• Name and surname
• Billing and shipping address
• Email address and phone number
• Order and payment confirmation details
• Account login details (if you create an account)
• Customer support communication

b) Data collected automatically

When you browse our Site, we may automatically collect:

• IP address
• Device and browser information
• Usage data (pages viewed, interactions)
• Cookies and similar technologies

c) Data from third parties

We receive limited data from trusted service providers such as:

• Shopify (e-commerce platform)
• Payment processors (to process payments securely)
• Shipping and fulfillment partners

3. Purposes and Legal Basis of Processing

We process your personal data only when we have a lawful basis to do so:

You may withdraw consent at any time where consent is the legal basis.

4. Cookies

Some cookies are strictly necessary: they keep your cart, language and cookie choice working, and need no consent.

Only if you click “Accept” in our cookie banner do we also use:

• Meta Pixel and Conversions API (Meta Platforms Ireland Ltd.) — to measure our ads and show you relevant ones on Facebook and Instagram. Meta receives the pages you view, products you look at or add to your cart, checkout and purchase events (products, order value), your IP address, browser information and the Meta cookies _fbp/_fbc. For purchases we also send your email, phone, name, city, postcode and country in hashed (pseudonymised) form so Meta can match the order to its users. Cookies: _fbp, _fbc (up to 90 days).
• Microsoft Clarity (Microsoft Ireland Operations Ltd.) — to understand how the website is used through heatmaps and session recordings (clicks, scrolls, mouse movement, device and browser information). Text you type into forms is masked. Cookies: _clck (up to 1 year), _clsk (1 day).

You can change or withdraw your choice at any time via Cookie Settings (also in the footer). Withdrawing stops these tools and deletes their cookies from our website. You can also block cookies in your browser settings; blocking strictly necessary cookies may affect site functionality.

Meta: https://www.facebook.com/privacy/policy · Microsoft: https://privacy.microsoft.com/privacystatement

More information: https://www.shopify.com/legal/cookies

5. Sharing of Personal Data

We only share personal data when necessary and with trusted partners, including:

• payment providers
• logistics and delivery partners
• IT and hosting providers
• advertising and analytics partners — Meta and Microsoft — only with your consent (see Section 4)
• accounting and legal service providers (when required by law)

We do not sell personal data.

Data may be transferred outside the EU only where adequate safeguards (e.g. Standard Contractual Clauses) are in place. Meta and Microsoft may process data in the United States under the EU–US Data Privacy Framework and Standard Contractual Clauses.

6. Data Retention

We retain personal data only as long as necessary:

• for order fulfillment and customer support
• to comply with tax, accounting, and consumer laws
• to resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights Under GDPR

You have the right to:

• access your personal data
• request correction or deletion
• restrict or object to processing
• data portability
• withdraw consent at any time
• lodge a complaint with a supervisory authority

Requests can be sent to hello@drinksom.eu. We may ask for identity verification before responding.

8. Marketing Communications

If you subscribe to our newsletter, we may send you marketing emails. You can unsubscribe at any time via the link in the email.

Transactional emails (order confirmations, shipping updates) are not marketing and cannot be unsubscribed from.

9. Children’s Data

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children.

10. Security

We implement appropriate technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Relation to Terms & Returns

This Privacy Policy operates together with:

• Terms of Service
• Returns & Refund Policy

Personal data related to orders, returns, refunds, and replacements is processed strictly to fulfill contractual and legal obligations (e.g. 14-day withdrawal right, refund processing, damaged goods handling).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

13. Contact

For any privacy-related questions or requests, contact us at: hello@drinksom.eu. Edison Consult B.V., Address: Hoge Filterweg 584, Rotterdam, 3063KL, The Netherlands.